How clients agree to text messages

Let Go Wellness LLC · Text messaging program: appointment reminders and scheduling

Who gets texts

We send texts only to clients (or their parent/guardian) who give us their mobile number and tick the text-message box themselves. The box is never pre-ticked. Giving a phone number alone is not consent. Agreeing is not required to get care.

Each opt-in and opt-out is saved with the date, time, the form used and the exact wording shown, and reminders only go to numbers that opted in.

Exactly what the client sees (English)

Live example of the checkbox on our forms. Tick it to see how it works; nothing is saved here.

Mobile phone

(203) 555-0123

Yes, text me at this number. Let Go Wellness LLC will send appointment reminders, scheduling updates and openings from the waitlist. Usually 1–3 texts per appointment. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Agreeing is not required to get care. SMS Terms and Privacy Policy.

Lo que ve el cliente (Español)

Teléfono celular

(203) 555-0123

Sí, envíenme mensajes de texto a este número. Let Go Wellness LLC enviará recordatorios de citas, cambios de horario y citas disponibles de la lista de espera. Normalmente de 1 a 3 mensajes por cita. La frecuencia de los mensajes varía. Pueden aplicar tarifas de mensajes y datos. Responda STOP para cancelar, HELP para ayuda. No es necesario aceptar para recibir atención. Términos de SMS y Política de privacidad.

Where the checkbox appears

Online waitlist form · Formulario de lista de espera
Online referral form · Formulario de referido
Client portal sign-up (account creation) · Registro en el portal del cliente
Client portal settings (turn texts on or off any time) · Configuración del portal (activar o desactivar en cualquier momento)
New-client forms at the office, filled in by staff only after the client agrees out loud or on paper · Formularios de nuevo cliente en la oficina, solo después de que el cliente acepte de palabra o por escrito

Sample messages

Let Go Wellness LLC: reminder of your in-person visit Tue Nov 18 at 3:00 PM. To cancel or reschedule call (203) 437-8193. Reply STOP to opt out.
Let Go Wellness LLC: an appointment opened Thu Nov 20 2:00 PM. First to accept gets it: [link] Reply STOP to opt out.

Texts never include diagnoses or clinical details.

Opting out and help

Reply STOP (or PARAR) at any time to stop all texts; we confirm once and send nothing more. Reply START to rejoin. Reply HELP (or AYUDA) for help, or call (203) 437-8193. Clients can also turn texts off in the client portal or by telling our office.

Message frequency varies (usually 1–3 texts per appointment). Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

See our SMS Terms and Privacy Policy. Mobile numbers and opt-in data are never shared or sold to third parties for marketing.